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BROADLAWNS MEDICAL CENTER

Hospital Type: Acute Care Hospitals

Hospital Owner: Government - Local

Emergency Services: Yes

Hospital Overall Rating:



BROADLAWNS MEDICAL CENTER
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
77%
83%
80%
Patients who reported that their nurses Usually communicated well
17%
14%
15%
Patients who reported that their nurses Sometimes or Never communicated well
6%
3%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
80%
84%
81%
Patients who reported that their doctors Usually communicated well
16%
13%
14%
Patients who reported that their doctors Sometimes or Never communicated well
4%
3%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
62%
72%
67%
Patients who reported that they Usually received help as soon as they wanted
23%
22%
23%
Patients who reported that they Sometimes or Never received help as soon as they wanted
15%
6%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
75%
78%
76%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
13%
15%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
12%
7%
9%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
66%
78%
73%
Patients who reported that their room and bathroom were Usually clean
27%
15%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
7%
7%
9%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
66%
69%
63%
Patients who reported that the area around their room was Usually quiet at night
26%
25%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
8%
6%
9%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
89%
88%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
11%
12%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81%
79%
72%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
11%
15%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8%
6%
8%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
77%
76%
71%
Patients who reported NO, they would probably not or definitely not recommend the hospital
4%
4%
5%

Phone

  • 515-282-2200

Address

  • 1801 HICKMAN ROAD
    DES MOINES, IA 50314